We are seeking a Receptionist to join the team at The Albatross Bay Resort located in Weipa QLD.
The Receptionist will be primarily responsible for providing a memorable guest experience of the front office through friendly and professional customer service and providing administrative support to both the Front Office Manager and the Hotel Management team.
About the role:
- Responding to incoming telephone calls and emails and relaying necessary messages to relevant parties
- Maintaining records ensuring documents are distributed and filled within designated timelines
- Responsible for all room reservations including confirmations, checking in and allocation of hotel rooms and guests
- Handling any guest enquires and complaints in a professional manner and escalating to the Front Office Manager when required
- Performing other related duties as requested by the Front Office Manager
Benefits:
- Ongoing opportunities within a busy venue
- Work within a supportive tight-knit team
- Career Progression & Growth
If you are interested in this opportunity and join an amazing team, please Apply Now
