About BNY Mellon
BNY Mellon is a global investments company dedicated to helping its clients manage and service their financial assets throughout the investment lifecycle. Whether providing financial services for institutions, corporations, or individual investors, BNY Mellon delivers informed investment and wealth management and investment services in 35 countries. As of March 31, 2021, BNY Mellon had $41.7 trillion in assets under custody and/or administration, and $2.2 trillion in assets under management. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments. BNY Mellon is the corporate brand of The Bank of New York Mellon Corporation (NYSE: BK). Additional information is available on www.bnymellon.com Follow us on Twitter @BNYMellon or visit our newsroom at www.bnymellon.com/newsroom for the latest company news.
Team description:
Our team has recently expanded and is still growing. Currently there are 17 motivated and positive people who closely cooperate with each other. Part of the team prepares accurate NAVs for 8 UK clients; other part is responsible for checking exceptions on a very big client. The most important thing for us is to be supportive for each other. At the moment, we are looking for somebody who will manage the work of 5 people working on checking and closing exceptions that appear in our system. If you are a passionate person who is looking forward to working in a developing team, do not hesitate and join us!
Responsibilities:
- Manage the work of 5 people
- Manage the performance of employees
- Resolve escalated issues from team members
- Ensure the exceptions that breached our tolerance are accurately checked and closed within deadlines
- Sign-off on daily checklists for all tasks prepared by you
- Possibility for taking part in many interesting projects
- Tracking of non-BAU queries received and requests for information
- Monitor activity and departmental processes to ensure adherence to service levels, procedures, and regulatory requirements
- Maintain up to date records on client activity
- Co-ordinate resolution of issues acting as the central point of contact for problem definition, actions required, timelines, resources and delivery
- Liaise with clients, trustees, auditors, and other departments on operational and administrative issues to ensure client expectations are met and any queries/concerns/issues are identified, tracked and resolved.
Qualifications:
- Team management experience
- Either solid experience in a NAV/ Fund Accounting operational environment; or broader experience in several related business areas including perhaps trade capture, data, reconciliations, custody & treasury ops,
- Ability to work on a self-directed basis, proactiveness
- Proven problem solving and negotiation skills
- Proven ability to uncover solutions and understand root causes
- An effective communicator on all levels
- Communicative English
- High level of accuracy and professionalism
- Working knowledge of Microsoft Office (especially Excel)
Our offer:
- Full time contract of employment
- City Centre locations close to main railway station and flexible working arrangements
- Flexible benefits package, including life and medical insurance, health screening, fitness discount programme, employee assistance program
- Award-winning Wellbeing Program supporting you with your unique health and wellbeing needs
- Pension scheme
- On-site childcare and a parental buddy programme
- Exciting opportunities for career and global mobility
- Diverse and inclusive environment
- Employee Referral Program
- Recognition programmes
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BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.
Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
